Shipping info

T- shirts
T-shirts are printed and sent from the US, so all US orders are tracked.If you would like it faster please choose the priority shipping.

For international orders I am now going to use printful instead of my standard printer, as the shipping times are much better (around 5-10 business days for europe)  If you would still like me to use neatoshop with the old shipping times (4-6 weeks) please let me know.

Processing time
A few business days (priority mail 1-2) but can be delayed if there is a spike in orders.

Shipping times
US standard: 5-7 business days.
US priority: 3-4 business days.
International standard: 5-10 business days, but could be longer depending on the country. Asia - around 10-15 business days.

Prints, Cards and Pins
Prints and pins are currently up, cards and A3 yet to come. They are printed and posted from my location here in Taiwan.

Free shipping
There is free shipping for all orders over £85, the default free shipping will the basic shipping for US t-shirt orders so if you would like faster please choose priority instead. For international there is only the one shipping option, which is tracked.

Exchanges and returns
Exchanges or refunds can be sent if you have a problem with the order, or you are not happy with it. Sometimes mistakes happen and the wrong shirts are sent out. Please contact me asap about any problems like this if they occur.

Additional fees
International orders may be subject to custom duties fees and VAT. These vary from country to country, and I cannot know what these fees will be. You are responsible for any custom duties and fees that you may have to pay upon delivery.